Inclusive design & communication
Challenge
There are many challenges to accessible and inclusive design in government, including:
Lack of awareness
“It’s too expensive”
“It’s someone else’s responsibility” (or specialized job)
Users with disabilities are “just edge-cases”
It’s hard to know where to start
Approach
Design and facilitate a module introducing inclusive design and “upstream” practices that account for, and expand beyond, Section 508 compliance.
Role
project lead, research, content design, remote facilitation