Employee experience & prototyping
Challenge
Build and maintain a culture of employee-driven innovation at a federal agency with low employee engagement and retention.
Approach
Design and facilitate “learn-by-doing” prototyping sprints with front-line employees, in order to build design capacity and co-design employee concepts into pilots.
Role
project lead, strategy, coaching, org design, design ops, co-design facilitation, content design + UX: prototyping playbook
